VPN.S @FAQs

24/7 Superior Live chat support

We will try to answer all of your questions. If you feel you need further help please don't hesitate to contact our friendly customer support team!


General VPN Questions

What is your logging policy?
What are the benefits of a VPN connection?

We have compiled a list of benefits that you can use the VPN service for, there are many different reasons and our VPN features page outlines some uses for a VPN connection.

Watch our Video

Why do I need a VPN service?
How can I check what IP & Location I appear to be using?
Can I use VPNSecure.me on multiple computers?
Do I need to install software?
How can I check what IP & Location I appear to be using?
Does VPNSecure.me supply a Proxy server?
How fast is your VPN service ?
Do you have servers in (location X) ?
What's the difference between your regular and "SSL or TCP" OpenVPN servers ?

Other Questions

Do you have a trial available to test your service?
How can I pay for VPNSecure.me service?
My internet is capped and throttled, help me?
I'm using Wifi-hotspots, will VPNSecure help me?
I'm using 3G connection, will VPNSecure.me boost my speed?
Do you support Blackberry devices ?
Can I use your service for Netflix ?
Can I use your service for Pandora ?
Do you have a trial available to test your service?
Where can I download your software ?
How to Cancel PayPal subscription ?