The rules for using VPNSecure: plans and renewals, refunds, the free tier and our no-logs commitment, in plain language.
These terms are an agreement between you and InfiniteQuant Ltd (company no. 200305B; “VPNSecure”, “we”, “us”), Suite 219, Lagoon Court, Sandyport, Nassau, New Providence, The Bahamas. They apply to the VPNSecure website (vpnsecure.me), the members area, our apps for iPhone, iPad, Mac, Apple TV, Android, Windows and Linux, our browser extensions, and our Telegram bot and Mini App (together, the “Service”).
By creating an account, buying a plan or using the Service you accept these terms and our Privacy Policy. If you do not agree, please do not use the Service.
Back to contentsVPNSecure gives you an encrypted connection (WireGuard, AmneziaWG “Stealth” and OpenVPN) between your device and our servers, so that you can reach websites and services on the Internet privately. A paid plan includes every server location, the ad blocker, Stealth servers, configuration files for your other devices and up to 10 devices connected at the same time under one account. A dedicated IP is an optional paid extra.
Features and server locations may differ between platforms and between the free tier and paid plans; the current list is on our features and locations pages.
Back to contentsYou can use the Service with:
You are responsible for keeping your password and devices secure and for everything done under your account. Tell us immediately at [email protected] if you think someone else is using it. One account is for one person or household; do not share it outside that circle or beyond the device limit.
You must be at least 13 years old to use the Service.
Deleting your account. You can ask us to delete your account at any time: in the apps under Account › Delete account, or by writing to [email protected]. We confirm by e-mail once it is done. Deleting your account does not cancel an App Store or Google Play subscription: cancel it in your store account first.
Back to contentsOur iPhone, iPad and Android apps offer a free tier that needs no account and no payment. It works on a balance of minutes:
| How | Minutes | Limits |
|---|---|---|
| First start on a device | 5 | Once per device |
| Watch an optional rewarded ad | +5 | Up to 12 ads a day |
| Confirm an e-mail address for offers | +10 | Once per account and per address |
| Link Telegram | +10 | Once per account and per Telegram account |
| Invite a friend who redeems your code | +30 for you and +30 for your friend | New free users (under 7 days old) only; up to 20 friends a calendar month |
Prices are shown before you pay. Taxes may be added where required by law. We may change prices for future periods; a change never affects a period you have already paid for, and for subscriptions we tell you before it applies to your next renewal.
| Plan | Price (USD) | Renews? |
|---|---|---|
| Monthly | $9.95 a month; $1 for the first month when you pay with PayPal | Yes, monthly |
| Yearly | $59.88 a year | Yes, yearly |
| 3 years | $107.64 every 3 years | Yes, every 3 years |
| 1 year with dedicated IP | $142.00 a year | Yes, yearly |
| 1 week | $5.00 once | No |
You can pay with PayPal, a credit or debit card, or cryptocurrency (for example Bitcoin, Ethereum, USDT and USDC). PayPal and card plans renew automatically; crypto payments are one-off and never renew. The $1 trial is the full service for the first month and is available with PayPal only; after that month the plan renews automatically at $9.95 a month unless you cancel before the renewal. Card and crypto payments start the regular plan straight away. Payments are processed by our payment providers; we never see your full card number.
Premium subscriptions are sold through Apple’s In-App Purchase as weekly, monthly and yearly plans (in the United States $4.99, $9.99 and $79.99; prices in your currency are shown in the app before you buy). The weekly and monthly plans include a 3-day free trial, and the yearly plan a 14-day free trial, for eligible new subscribers. Payment is charged to your Apple Account when you confirm the purchase, or at the end of the free trial. See Automatic renewal and cancellation.
Premium subscriptions are sold through Google Play Billing as weekly, monthly and yearly plans, with the same free trials for eligible new subscribers. Prices in your currency are shown in the app before you buy.
Free-tier users can buy a 12-hour pass (US $0.99 in the apps, or the equivalent in your currency): unlimited free-tier time and no ads for 12 hours from the purchase. Passes are one-time purchases, never renew, and a second pass adds 12 hours to the end of the current one. The pass is for free-tier accounts; it is not needed with a paid plan.
Our Telegram bot @vpnsecureme_bot and its Mini App sell one-time plans:
| Plan | USD | Telegram Stars |
|---|---|---|
| 12-hour ad-free pass | $0.99 | 75 |
| 1 week | $4.99 | 375 |
| 1 month | $9.99 | 750 |
| 1 year | $79.99 | 6,000 |
Website (PayPal and card). Your plan renews automatically at the end of each period, at the price of that plan, until you cancel. Cancel at any time in your PayPal account or by asking our support team before the renewal date; your access continues until the end of the period you have paid for.
App Store. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your Apple Account is charged for the renewal within 24 hours before the end of the period. You can manage or cancel your subscription in your App Store account settings, or in the app under Account › Manage subscription. Any unused part of a free trial is forfeited when you buy a subscription.
Google Play. Subscriptions renew automatically until cancelled. Cancel at any time in Google Play › Payments & subscriptions › Subscriptions; access continues until the end of the paid period. If a free trial is cancelled before it ends, you are not charged.
Crypto, Telegram and one-time plans (the 1-week website plan and the 12-hour pass) never renew; buy again when you want more time.
Back to contentsPlans bought on our website with PayPal or a card, the $1 trial month included, come with a 30-day money-back guarantee. If VPNSecure is not right for you, write to support by e-mail or live chat within 30 days of your payment and we refund it. Once the refund is issued the account stops.
Nothing in this section limits any refund right you have under the consumer law of your country.
Back to contentsWe do not log what you do through the VPN. In particular we never record:
Our servers keep only simple usage counts for capacity planning that say nothing about who connected or what they did. The free tier needs to count your minutes, so for free accounts we keep the start and end time of each free session (not what you did during it). What we do keep, and why, is explained in our Privacy Policy.
We will not monitor you or your use of the Service unless we have reason to believe it is necessary to comply with legal requirements or legal process; because we keep no activity logs, we have none to hand over.
Back to contentsPrivacy is not a licence to harm others. You must not use the Service to:
You are responsible for making sure that using a VPN is legal where you are. If you break these rules we may suspend or close your account without refund.
Back to contentsIf you link to VPNSecure as an affiliate, you must follow these rules:
The invite rewards of the free tier are not part of the affiliate program.
Back to contentsVPNSecure maintains a large network of servers throughout the world, but many things can affect the availability of a server or location at a given time, including maintenance, outages and local restrictions on VPNs. We do not guarantee that any particular location, server, speed or third-party website or service will be available at any time.
We keep improving the Service and may add, change or remove features, apps, platforms and locations. If a change takes away a core part of a paid plan you are using, you may ask for a pro-rata refund of the unused part.
Back to contentsThe Service is provided “as is” and “as available”. To the extent the law allows, we make no warranty that it will be uninterrupted, error-free or suitable for a particular purpose, and we are not liable for indirect or consequential losses, lost profits or lost data.
To the extent the law allows, our total liability to you for any claim about the Service is limited to the amount you paid us in the 3 months before the claim.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, or your statutory rights as a consumer.
Back to contentsYou agree to indemnify and hold harmless InfiniteQuant Ltd, its parents, subsidiaries, affiliates, officers and employees from any claim, demand or damage, including reasonable attorney fees, asserted by any third party due to or arising out of your use of, or conduct on, the Service.
Back to contentsYou can stop using the Service and delete your account at any time (see Your account); cancel any running subscription as described in Automatic renewal and cancellation.
We may suspend or close an account that breaks these terms, is used for fraud or abuse, or whose payment is reversed or charged back. Where the law requires it and it is safe to do so, we will tell you why.
Back to contentsThese terms are governed by the laws of The Bahamas.
If you have a problem, please contact [email protected] first; most issues are solved quickly that way.
Class action waiver. Class, representative or collective actions are not permitted. Each party may bring claims against the other only in its individual capacity, and not as a plaintiff or class member in any putative class, collective or representative proceeding, such as a private attorney general action.
If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you may be able to bring a claim in its courts.
Back to contentsIf you downloaded our app from Apple’s App Store, these terms are the licence agreement for that app, and the following also applies:
Google Play’s terms of service apply in addition to these terms for the Android app; Google is not responsible for the app.
Back to contentsOur apps are available in 20 languages and this website in English, French and Spanish. These terms are written in English; if a translation of them, of our app screens or of our store listings differs from the English text, the English text applies.
Back to contentsWe may update these terms from time to time; the date at the top of this page shows the latest version. If a change is significant, we will tell you by e-mail or in the apps before it takes effect. If you do not agree with the new terms, you can cancel and stop using the Service; continuing to use it after the change means you accept it.
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